A guide to fixing your Tumblr Ask

Recently I realised that a few of people have reached my site by searching for solutions to the Tumblr Ask problem. From the search terms, I take it that you are SingTel users facing problems with the Ask function on Tumblr too.

So to save you all the trouble of emailing the Support Staff on both sides like I did (and waiting months for a reply), and save you from being distressed, here’s a simple guide to solving the problem.

Actually I am just gonna screenshot the email SingTel sent me.
Mainly you have to reconfigure your proxy.

Sorry Google Chrome users, SingTel didn’t mention anything about you but it doesn’t take a rocket scientist to figure out that you just have to find where your proxy options are and change it.

I use Mozilla Firefox 4 -

Enter proxy.singnet.com.sg (for you to copy paste in case you are lazy to type) and 8080 into the respective fields that I’ve outlined. Don’t itchy hands and change anything else, leave everything else as it is and click ok.

As for part b) DNS, I didn’t do anything about it at all because I couldn’t find the options SingTel stated at all. But don’t think you need it anyway since I didn’t.

Anyway my Tumblr Ask and Submit functions worked fine again after I followed the part a) instructions. Hope same goes for you and if it still doesn’t work, contact SingTel.

Good luck everyone.

(Source: twiinklex.com, via itazurabakari)